Legal Information

Kb99 Terms and Conditions & Rules of Use

This page provides detailed information about all terms, rules, and user responsibilities for using the kb99 platform. Please read these terms carefully before you start using the platform.

General Terms and Conditions

By accessing or using the kb99 platform, you are automatically considered to have agreed to these terms and conditions. These terms have been prepared in accordance with applicable laws and regulations in Bangladesh. We reserve the right to modify these terms at any time, and your continued use of the platform after any changes constitutes your acceptance of the updated terms. If any part of these terms is unclear, please contact our support team. These terms apply in both English and Bengali; however, in the event of a dispute, the Bengali version shall prevail.

Account Registration & Eligibility

To open an account on kb99, you must be at least 18 years old and a legal citizen or resident of Bangladesh. All information provided at the time of registration must be accurate, complete, and up to date; providing false information may result in account termination. Each user may only open one account; creating multiple accounts is strictly prohibited. It is your own responsibility to keep your account password and login credentials secure and not share them with any third party. If you suspect a security breach on your account, you must notify our support team immediately.

Deposit, Withdrawal & Payment Policy

All financial transactions on the kb99 platform are conducted in Bangladeshi Taka (BDT) and local payment methods are supported. Deposited funds must come only from your own bank account or mobile banking number; deposits from third parties are not accepted. Withdrawal requests may take a set amount of time to process, and withdrawals may be put on hold until identity verification is completed. We reserve the right to request additional verification for suspicious or unusual transactions. Any account associated with money laundering or illegal financial activity will be closed immediately and the relevant authorities will be notified.

Gaming Rules & Fair Play Policy

All games on kb99 are operated fairly and transparently, with results determined using Random Number Generator (RNG) technology. Using bots, automation software, or any form of manipulation to play games is strictly prohibited and may result in account termination. In the event of any dispute regarding game results, our system logs will be considered the final evidence. Players are encouraged to game responsibly, and if problematic gaming behavior is identified, we will actively provide support. To set gaming limits, use self-exclusion, or take a break, please visit our responsible gaming page.

Account Suspension & Closure Policy

We reserve the right to temporarily suspend or permanently close any account at any time for the following reasons:

  • Providing false or misleading information
  • Operating multiple accounts
  • Engaging in platform rule violations or fraudulent activity
  • Operating an account on behalf of a minor
  • When required by legal or regulatory authorities

The process of refunding any valid balance upon account closure will be handled at our discretion. To appeal an account closure, please contact our support team.

Limitation of Liability

The kb99 platform is provided on an "as is" basis, and we are not liable for any damages caused by technical errors, server outages, or third-party service failures. We are not responsible for game sessions interrupted due to loss of internet connection or device issues. Any damage resulting from a user's own negligence or unauthorized access is entirely the user's responsibility. We always strive to improve our service quality, but we cannot guarantee uninterrupted service. Any disputes will be resolved in accordance with applicable laws in Bangladesh.

Contact & Updates

If you have any questions or comments about these terms, please contact our support team at: [email protected]. We will notify you of any significant changes to the terms via your registered email or through the platform. Last updated: January 2025. For more details, visit our Privacy Policy and Responsible Gaming View page.

Frequently Asked Questions

Yes, kb99 reserves the right to update its terms and conditions at any time. Your continued use of the platform after any changes constitutes your acceptance of the new terms. For significant changes, we will notify you in advance via your registered email or through platform notifications. We therefore recommend visiting this page regularly.

If the account is not closed due to a rule violation, the process of refunding any valid balance will be initiated. However, in cases of fraudulent activity or breach of terms, the balance may be forfeited. For any disputes, please contact our support team and take advantage of the appeals process. We always strive to resolve issues in a fair and transparent manner.

No, the kb99 platform is strictly for users aged 18 and above. Registration or use by minors is strictly prohibited, and if detected, the account will be closed immediately. Parents are encouraged to use parental controls to prevent their children from accessing this platform. Responsible gaming is our highest priority.

Agree to the Terms and Get Started

Done reading the terms? Go ahead and register with kb99 now to enjoy the best mobile entertainment experience in Bangladesh. If you have more questions, check out our Q&A page.

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