This page provides a detailed description of how the kb99 platform collects, uses, and protects your personal information. Protecting the privacy of users in Bangladesh is our highest priority.
Last Updated: January 2025
The kb99 platform places the utmost importance on the privacy of users in Bangladesh and this policy applies to all users of our services. This privacy policy will inform you about what types of data we collect, why we collect it, and how that data is used. By using our website or mobile platform, you are considered to have given your consent to this policy. This policy has been drafted in accordance with applicable data protection laws and regulations in Bangladesh. We reserve the right to update this policy at any time and registered users will be notified of any changes.
During account registration, we collect your name, email address, mobile number, date of birth, and information related to your Bangladeshi national identity card. Payment-related information such as bank account or mobile banking numbers is also collected for financial transactions. While using the platform, your device type, IP address, browser information, and login activity logs are automatically recorded. We use cookies and similar technologies to enhance your browsing experience and monitor service quality. Gaming activity, betting history, and data related to your preferences on the platform are also stored in our systems.
Collected data is primarily used to manage your account, verify your identity, and ensure secure transactions. We use your information to improve platform services and provide a personalized experience tailored to your preferences. Transaction data is analyzed for anti-money laundering and fraud detection purposes, which helps ensure the security of your account. Data is also used to provide customer service, resolve technical issues, and communicate with you. Supplying necessary information to fulfill legal obligations and respond to requests from regulatory authorities is part of our responsibility.
Kb99 never sells your personal information to third parties or transfers it for commercial purposes. However, limited data may be shared with trusted partners for payment processing, identity verification, and technical services. These partners operate under strict confidentiality agreements and may not use your information for any other purpose. We are obligated to provide necessary information upon lawful requests from law enforcement agencies or regulatory authorities in Bangladesh. If there are any changes to our business operations, you will be notified in advance regarding any data transfers.
We use industry-standard SSL encryption and secure server infrastructure to keep your data safe. Sensitive financial information is always stored and transmitted in encrypted form, making unauthorized access completely impossible. Regular security audits are conducted on our systems and any vulnerabilities are resolved promptly. Employee access to data is strictly controlled and only authorized personnel can view specific information. However, since absolute security on the internet cannot be guaranteed, you are also responsible for keeping your password and login credentials secure.
Under applicable Bangladesh law, you have the right to view, correct, and request deletion of your own data. You can contact our support team at any time to request a copy of your information. Even after account closure, some data may be retained for a specified period due to legal obligations. If you wish to opt out of marketing communications, you may do so at any time. Please contact us directly for any privacy-related complaints or questions.
The kb99 platform uses cookies to enhance your browsing experience and maintain login sessions. In addition to essential cookies, we use analytical cookies that help monitor platform performance. You can control or disable cookies from your browser settings, though this may limit some services. Any third-party cookies used are solely for improving service quality and not for advertising purposes. For more details about cookies, please contact our support team.
If you have any questions, comments, or complaints about this privacy policy, please contact us at: [email protected]. We generally aim to respond to your request within 48 hours. For more information, please visit our Terms & Conditions and Responsible Gaming View page.